Our Promise
At Kinly, we treasure the trust you place in us, to support you through your ageing journey. As such, we have built our business around principles we believe in and stand by.
We make the following promises to all of our clients.
1. We are here for you
Our focus is on delivering the best outcomes for our clients, and being accessible and available to speak to when needed. We will not hide away from open conversations and feedback.
2. Acting with respect
We will always strive to engage with all those we come into contact with with the utmost respect, integrity and inclusivity.
3. Our goal is to deliver value
We believe in the work we do and why we are doing it, but this is underpinned by our determination to support our clients in unlocking value. We only charge for our service when this value is delivered.
4. Trust and security are sacrosanct
We have built all our processes, databases and policies on the basis of being as secure as possible and ensuring we can gain and maintain our clients’ trust. This is a flagship promise that we are determined to keep.
5. We operate to the highest standards
We manage and review all aspects of how we carry out our business to ensure that we deliver the highest standards internally and externally.
